Refund Policy
Last updated: September 1, 2026
The short version
Losing bets are not grounds for a refund. You are paying for research and analysis, not for a guaranteed outcome. Every handicapper has losing weeks, including this one. That is the nature of betting and it is disclosed everywhere on this site.
That said, we don’t want your money if you’re genuinely unhappy with the service itself. Read on.
1. When we will refund you
- We failed to deliver. If you paid and never received access, or the picks never went out for a period you paid for, you get a full refund. No argument.
- Duplicate or accidental charge. Billed twice, or a renewal you clearly meant to cancel and never used? We’ll refund it.
- Unauthorized charge. If someone used your card without permission, contact us immediately and we’ll refund and cancel.
That’s the list. It’s deliberately short: these are the cases where we got something wrong, and we’ll fix those without argument.
2. When we will not refund you
- The picks lost. This is the big one, and it is not a refund reason.
- You didn’t read, act on, or check the picks you were given access to.
- You changed your mind after receiving picks for the period.
- You were removed for sharing paid content, harassment, or violating the Terms of Service.
- The request comes after the refund window has closed.
3. Cancelling a subscription
You can cancel any recurring plan at any time from your account with Whop. Cancelling stops future billing; it does not refund the current period. You keep full access through the end of the period you already paid for.
Season passes are a single up-front purchase for the full season. They are non-refundable after 7 days from purchase. Within those first 7 days, the cases in section 1 above still apply.
4. How to request a refund
Email support@vegas-buster.com with:
- The email address you used to purchase
- The approximate date of the charge
- What went wrong
We respond within 2 business days. Approved refunds go back to your original payment method and typically take 5–10 business days to appear, depending on your bank.
5. Please talk to us before you file a chargeback
If something went wrong, email us first. We’d genuinely rather refund you directly than fight a dispute. Filing a chargeback without contacting us results in permanent loss of access, and we reserve the right to contest disputes with our delivery records where the service was in fact provided.
6. Changes
We may update this policy. The version in effect at the time of your purchase is the one that applies to that purchase.